Kelsey Michaels, RT (R)(M) ARRT promoted to Clinical Care Navigator by Southtowns Radiology

Jan 18, 2023

Newly created position will support patient navigation and clinical follow up management program for imaging centers in Hamburg and Orchard Park

Southtowns Radiology has promoted Kelsey Michaels, RT (R)(M) ARRT to the newly created position of Clinical Care Navigator. In this position, Ms. Michaels will support patient navigation services and follow-up efforts critical to enhanced long-term outcomes for radiology patients in Hamburg and Orchard Park.

“Kelsey is a true champion for patient care, education, and advocacy,” said Diana Iglewski, RT (R)(M) ARRT, Director of Clinical Care and Women’s Imaging Services for Southtowns Radiology. “She understands that knowledge is power, and that early detection is key to successful treatment and to long-term management of disease. I am confident our patients will benefit from her commitment to quality and her ability to support them and their healthcare teams in navigating a complex and ever-changing healthcare system.”

As clinical care navigator, Ms. Michaels will support patients who have abnormal findings on diagnostic and screening imaging exams. She will manage follow up programs for both breast cancer screening and lung cancer screening, working directly with patients and referring healthcare provider offices to support referrals and recommended follow up. She will also support a new genetic and hereditary screening initiative Southtowns Radiology is launching this January.

Since first joining Southtowns Radiology in 2016, Ms. Michaels, a licensed radiologic technologist, has worked cross functionally in X-Ray, DEXA, and mammography services. She holds an associates degree in applied sciences from Trocaire College, a bachelors of applied sciences from Pima Medical Institute of Tucson and a master of education degree from Liberty University. In addition to her role in outpatient radiology, Ms. Michaels also serves as a clinical preceptor at Trocaire College where she provides educational guidance to first and second year radiologic technology students in the Western New York community.